Working Creatively in Instructional Design
My team and I were recently developing some e-learning demos and guided practice videos for a new software program (WorkAssure) to be used by Insight’s technicians. I was using Adobe Captivate to create the materials, but I ran into a problem. To make a long story short, in order to make the recording of the WorkAssure process possible, I needed the help of a technician to get me through the Captivate recording. What we did to resolve the problem involved the use of a third application called TeamViewer (imagine a scaled down version of Webex).
I began the Captivate recording. Then, from his vehicle in the field 150 miles away from my location, the technician took over the controls of my laptop using TeamViewer. He proceeded to log in to WorkAssure and go through the process while Captivate recorded it all.
I just got a kick out of the fact that, sitting in his van 150 miles away, this technician was tapping into my laptop to help me record a software application with Adobe Captivate, which would then be turned into training courses for all of Insight’s technicians. Pretty cool…


